For more information on proper POE setup, refer to the image provided below. If you have a POE device on your network, ensure the Ethernet cable has adequate distance to provide enough power and signal strength from the POE switch/device and the POE network is setup properly. If a Wi-Fi extender is not a viable option, it may be best to consider moving the device to a more sufficient location, preferably areas that are closer to the router or are not obstructed by other external factors such as walls, or other contributing objects that could cause interference. If you are experiencing distance issues while operating on Wi-Fi, having an external Wi-Fi extender may be an advisable option to help boost the signal strength from the router to your device. Please be aware, this can vary on a case by case basis depending on the precise specifications and capabilities of your router and network. If the device is too far from the router for instance, there may not be enough signal strength to reach the device. Distance can have a dramatic impact on network performance. The location of your device is an important factor to consider as well. These devices will be competing for connectivity and may take precedence over some devices that are trying to connect onto your network, such as IP cameras. If you find an issue with your network speeds, contact your internet service provider (ISP) for more assistance.Īdditionally, it is also important to note that if you have other multiple devices on your network such as, laptops, gaming consoles, or other streaming devices that require large amounts of bandwidth it could create congestion on your network. Note: While performing the speed test, please note the upload speed and download speeds are within standards. To run a quick speed test on your network click here. ![]() A typical IP camera at 720p - 1080p requires a minimum of 1.5Mb/s - 2Mb/s of upload speed per camera to function. To properly diagnose the integrity of your network, it is highly advisable to run a speed test to verify this information. For instance, IP cameras are heavily impacted by upload speeds. If the speeds on your network are insufficient you will not be able to connect to your devices properly. The most common factor when determining connection issues can be directly related to speed. The following article is designed to assist you with resolving your device's failed to connect issue and provide information on how to troubleshoot and optimize your device's performance on your network. The integrity of your network can be measured by three with three major factors network speed, location, or other external factors. The integrity of your network plays a major role in the efficiency of how your device connects and functions on your network. ![]() Most failed to connect issues are related to network connectivity.
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